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O grupo TenStep é uma afiliação de empresas independentes focado no desenvolvimento, na distribuição e na implantação de metodologias empresarias, treinamentos e consultoria. O grupo TenStep, possui filiais na América do Norte, América do Sul, América Central, Europa e Ásia. As metodologias TenStep lhe auxiliam no gerenciamento de seus projetos e permitem que você os execute com Maior Qualidade, Maior Produtividade, Menor Prazo e de forma Mais Econômica. Todas as metodologias Inclui; processos, procedimentos, técnicas, melhores práticas e templates. |
Visão da TenStep
"Ser referência como melhor fonte de conhecimento e capacitação em gerenciamento de Projetos"
Missão da Tenstep
"Oferecer aos nossos clientes, soluções que os capacitem a atingir seus objetivos estratégicos através da gerência de projetos"
Valor Proposto pela TenStep, Inc.
"Nós investimos nosso tempo e esforço para desenvolver estes importantes processos de negócio, de uma maneira que você não necessita desenvolve-los."
"Nós também atualizamos e aperfeiçoamos estes importantes processos de negócio de modo que você não precisa atualizá-los."
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"O Grupo TenStep foi revisado e aprovado como um fornecedor (Registered Educational Provider) de treinamento em gerenciamento de projetos pelo Project Management Institute (PMI)®. O grupo TenStep aceita e adere a todas as políticas, critérios de garantia da qualidade e as regras estabelecidas pelo Programa PMI R.E.P." Verifique nosso registro - visite o link do PMI (Project Management Insitute) |
Nós temos instrutores e consultores licenciados em todo mundo. Neste momento operamos nos Estados Unidos, Brasil, México, Alemanha, Bélgica, Polônia, Itália, Grécia, França, Romênia, Croácia, e China.
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Equipe TenStep Brasil
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John Grass, PMP, TSPM - Sócio Diretor e Fundador da TenStep Brasil.
Engenheiro eletricista opção eletrônica e telecomunicações pela UNB, Canadá. Gerente de Projetos/Programas e palestrante internacional com mais de vinte e três anos de experiência na indústria de telecom. É membro do grupo Project Management Institute (PMI-RS, PMI-SP, PMI-RJ, PMI-MG, PMI-AM E PMI-CE), Membro do Grupo Especial de Informática e Telecomunicações, Membro do Grupo Estratégico de Gerenciamento de Projetos do AMCHAM e Membro da Federasul - Porto Alegre. John é cidadão canadense e mudou-se para o Brasil em 1998. Foi Gerente de Programas para duas companhias de telefonia móvel licenciadas no Brasil, foi responsável pela integração de todo sistema de TI, incluindo o desenvolvimento e implementação de sistemas do Customer Care e Billing - CC&B, ERP, CRM, Call Center e lojas incorporadas. |
Foi gerente de projetos na Bell Canadá e Expertech Network Installations, responsável pelo controle de vários projetos de instalações de estruturas de fibra ótica, de instalações do rede (Planta interna), do armazenamento, da distribuição e da administração.
Também, foi responsável pela implementação de um PMO e pelo treinamento em gerenciamento de projetos.
John recebeu prêmios de excelência em gerenciamento de projetos ao longo de sua carreira. Abaixo estão alguns destes prêmios:
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1996 - Prêmios de Excelência - Projeto de Aperfeiçoamento de Processos de Instalação (Fibre Optic)
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1993 - Prêmios de Excelência - Projeto de Redução dos Risco de Fogo
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1990 - Prêmios de Excelência - Projeto de Atualização de Rede de Telecomunicações
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Sérgio Mylius da Silva Realizou estágios de aperfeiçoamento profissional em Gotemburgo na Suécia e em Boston nos Estados Unidos. É palestrante convidado de empresas, Instituições superiores de ensino e pesquisa, congressos e eventos técnicos internacionais. Cursou o Programa de Pós-Graduação em Administração da COPPEAD da UFRJ. Foi certificado como instrutor pela TenStep em 2005. |
Atua como pesquisador, instrutor e consultor nas seguintes especialidades:
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Planejamento e gerenciamento de projetos.
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Metodologia de elaboração de propostas técnicas de serviços profissionais para empresas e instituições governamentais.
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Gestão da inovação em empresas e instituições prestadoras de serviços: metodologia de desenvolvimento de novos serviços.
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Processo de desenvolvimento de novas oportunidades de negócio utilizando o conceito de gerenciamento de grandes contas para empresas e instituições prestadoras de serviços profissionais.
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Organização e sistematização de fluxo de trabalho para a definição de novos processos administrativos com vista a automatização das atividades operacionais.
É autor das seguintes publicações:
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Planejamento e Gerenciamento de Projetos
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Elaboração de Propostas Técnicas de Serviços Complexos
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Gestão da Inovação em Serviços
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André Silveira, PMP
Engenheiro, Administrador possui MBA em Marketing. É certificado PMP (Project Management Professional), pelo Project Management Institute. Especialista em planejamento, gestão e controle de projetos, que representa a instituição de maior prestígio internacional em Gerenciamento de Projetos. Foi certificado como instrutor pela TenStep em 2005. |
Vasta experiência e vivência internacional em gestão de projetos de tecnologia aplicada, onde atuou no desenvolvimento de produtos e serviços.Exerceu cargo executivo em empresas de telecomunicações implantando projetos estratégicos com foco em redução de custos,aumento de receita e fidelização de clientes.
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Membro PMI-RS
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Membro do Grupo Estratégico de Gerenciamento de Projetos do AMCHAM
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Membro da Federasul - Porto Alegre
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Bruno Araújo, MSc, PMP
Engenheiro de Controle e Automação pela PUC-MG e Mestre em Administração pela Universidade de Leeds, na Inglaterra. Contando com experiência em projetos nas áreas de automação industrial e logística, junto a empresas como Vallourec-Mannesman, Belgo Mineira, FIAT e TNT Logistics. Certificado PMP em 2005, vem se especializando na área de Gerenciamento de Projetos desde 2004, tendo desenvolvido trabalhos de consultoria junto a clientes como SEPLAG-MG e IPSEMG. |
Adicionalmente, é instrutor em cursos referentes a metodologias e ferramentas de gerenciamento de projetos, com mais de 200 alunos treinados.
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Implantação de Escritórios de Projetos (PMO)
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Desenvolvimento de metodologias de gerenciamento de projetos
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Planejamento e gerenciamento de projetos específicos
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Ferramenta MS Project
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Solução EPM
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Leandro Moura, PMP
Bacharel em Ciência da Computação pela Pontifícia Universidade Católica de Minas Gerais. Trabalha com gestão de projetos desde 2001 e foi certificado PMP em 2004. Tem em seu currículo mais de 60 turmas treinadas em metodologia de gestão de projetos e MS Project. Já trabalhou com grandes clientes como IEF-MG, SEPLAG-MG, Grupo FIAT, grupo A&C, BASF e Andrade Gutierres. |
Possui ainda experiência em desenvolvimento de ferramentais específicos da área, baseados em web ou através de customização de macros para o Ms-Project. Membro do PMI-MG.
Atua como consultor e instrutor nas seguintes especialidades:
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Implantação de Escritórios de Projetos (PMO)
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Desenvolvimento de metodologias de gerenciamento de projetos
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Planejamento e gerenciamento de projetos específicos
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Ferramenta MS Project
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Solução EPM
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Henrique da Silva Barreto, PMP
Bacharel em Ciência da Computação pela UniCEUB - Centro Universitário de Brasília. Atua em consultorias de integração de soluções para Gerenciamento de Projetos, capacitando e assessorando empresas a utilizarem as melhores práticas auxiliando-as na criação das suas metodologias e fomentando a busca por mais informações pelo tema. Certificado PMP em 2005 traz em seu currículo trabalhos realizados nos setores governamentais federais e empresas como Ministérios das Comunicações, Saúde e Educação, Anatel, BrasilTelecom em diversas áreas de atuação e em projetos de âmbito nacional. |
Atualmente associado ao chapter PMI-CE, localizado em Fortaleza – Ceará. Trabalhando em consultorias regionais agindo como catalisador na propagação da cultura de gerenciamento de projetos no Estado.
Foco das atividades
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Planejamento e gerenciamento de projetos;
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Assessoria na montagem de metodologias de gerenciamento de projetos;
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Projetos para estruturação de Escritórios de Projetos (PMO);
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Incentivador do o uso de Mapas Mentais em projetos como ferramenta de planejamento.
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Flávio F. Vasconcelos Bacharel em Ciência da Computação pela UniCEUB - Centro Universitário de Brasília. Administrador com MBA em Gestão de Projetos, participa do programa de planejamento e gerenciamento de obras para construção civil no IFET- Instituto Federal Tecnológico, é palestrante convidado em empresas e instituições superiores de ensino e pesquisa, atua como membro voluntário do PMI-PE e disseminador do conhecimento em gestão de empresas privadas e governamentais na região. |
Atua como consultor e instrutor nas áreas de:
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Planejamento e gerenciamento de obras de construção civil
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Análise de viabilidade econômico financeira de Projetos
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Implantação de metodologia de gestão de projetos abrangendo as melhores práticas difundidas por entidades internacionais tais como: PMI -Project Management Institute,e o IPMA - Internacional Project Management Association
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John Dale, ADM, MBA John possui cerca de 30 anos de sólida experiência profissional, atuando como gestor de projetos seguindo o modelo do PMI há mais de 20 anos, participando e gerenciando projetos de diversos portes em; Engenharia, TI e TELECOM. Atua como consultor, especializado na gestão de riscos em projetos e na aplicação de modelos de segurança como ASIS, ISSA, ISACA, COSO, BS7799, AS/NZS4360. É professor de Pós-Graduação em Gerenciamento de Projetos no IBTA. Com experiência internacional, chegou a ser o responsável pela área de informática em empresas de porte, inclusive um jornal. Trabalhou em empresas como CNEC (Camargo Corrêa), REUTERS, ACER, CREDICARD, PricewaterhouseCoopers, com clientes como: Rodobens, C&A, Petrobrás, Bradesco, Itaú, Camargo Correa, Vale, entre outros. |
Sua experiência inclui:
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Fundador do primeiro Chapter do PMI no Brasil, membro ativo do primeiro grupo formal de profissionais que deu origem ao movimento para o gerenciamento de projetos no Brasil.
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Desenvolvimento e adequação de escritórios de projetos com modelos baseados em maturidade de projetos.
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Planejamento de continuidade de negócios, contingenciamento tecnológico, políticas, normas e procedimentos de segurança (BS 7799), desenho de processos, avaliação de riscos (AS4360) e implantação de controles.
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Implantação de aplicações ERP e atuação como Gerente de TI em indústrias.
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Recuperação de projetos em risco, de Engenharia e de TI.
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Experiência na atuação em projetos diversos acima de 150 Milhões de USD.
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Organizador e palestrante para eventos de mais de 600 participantes.
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Valerio Fernandes Del Maschi MSc, MBA, PMP
Graduado Adm.de Empresas
com ênfase em Sistemas de Informação e Análise de
Sistemas – FASP/SP.
Carreira
desenvolvida ao longo de 23 anos na área de gestão
estratégica de TI e de projetos de desenvolvimento de
software, empregando modelos de engenharia e qualidade
como ISO, CMMI, RUP, SCRUM. Atuou como gestor de
projetos de TI para Petrobrás, PRODESP, Merck Sharp,
Telefonica, Dow Química, Milenia, Grow Jogos e
Brinquedos, Rhodia, Bayer, Basf, Syngenta, Carbocloro.
Implementou metodologia de gerenciamento de projetos e
escritório de projetos em Fábrica de Software CMMI nível
2. Participou ativamente na definição e melhoria de
processos para CMMI níveis 2 e 3 em fábricas de
software. É professor de Pós-Graduação em cursos de
Gestão de Projetos no IBTA, SENAC, FASP, FAAP, FGV, UNIP
e de cursos preparatórios para certificação PMI no
capítulo São Paulo. |
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MBA em Gestão de Projetos PMI – IBTA/SP
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Mestre em Engª de Produção/Gestão da Informação – UNIP/SP
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Certificado PMP pelo PMI – USA
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Possui publicações internacionais em modelos de engenharia e qualidade de software assim como gestão de projetos.
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Valdir Barreto Andrade Filho, MSc, PMP
Engenheiro Eletrônico e Mestre pela UNICAMP Valdir possui cerca de 25 anos de experiência profissional, onde gerenciou vários Projetos tais como Desenvolvimento e Implantação de Sistema TEF para Cheque Eletrônico do Banco 24 Horas e Automação de Produção Médica para a UNIMED Ribeirão Preto. Participou como PMO do Projeto de implantação do "Billing" Arbor na Embratel, foi Gerente de Projeto na implantação do Jones Cyber Solutions SMS na Globocabo. Implementou Metodologia de Gerenciamento de Projetos em empresas como Carrefour e CSIT. Realizou análise de Maturidade em Gerenciamento de Projetos no Carrefour e Petrobrás. |
Professor Convidado para cursos de Gerenciamento de Projetos no GVpec, Fundação Instituto de Administração – FIA, FIAP, Instituto Mauá de Tecnologia, INPG – SP, IBTA. Coordenador do curso de Pós-Graduação em Gerenciamento de Projetos do INPG – Joinville. Professor de cursos de Extensão em Gerenciamento de Projetos na FEAGRI – UNICAMP. Instrutor para cursos de Gerenciamento de Projetos e Certificação MS-Project do International Institute for Learning (IIL), IBMEC-RJ e do Lab-SSJ. Ministrou cursos de Gerenciamento de Projetos em empresas como Agência Estado, Andrade Gutierrez, Andrade Gutierrez Peru, Aymoré, Boehringer, Brenco, BSI Tecnologia, Cargill, Carrefour, Continental, CSIT, Deutsche Bank, EMBRAER, Gillete do Brasil, GM, HP, IBM, Intellectual Capital, Nossa Caixa, Orbitall, Petrobrás, Rockwell – Brasil, Rockwell – Venezuela, SAP – Venezuela, SABESP, Schahin Engenharia, SEBRAE, Suzano Bahia Sul, Texas Instrumentos do Brasil, Tok Take, Totus, Totus Argentina, Tractebel, Vale do Rio Doce, Votorantim Cimento, Votorantim Metais, Unibanco, Unilever, Voith Paper e ZF do Brasil.
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Certificado PMP em 1999
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Certificado Microsoft Project Blue Belt em 2006
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Karla Claros, PMP
Karla é Especialista em Sistema de informação pela FUCAPI e bacharel em Processamento de Dados pela Universidade Federal do Amazonas. Possui mais de 12 anos de experiência na área de TI, sendo 08 ligados a gerenciamento de projetos. Trabalhou em grandes empresas do ramo em Manaus.
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Nivia Oliveira, PMP
Nivia é Mestre em Engenharia Elétrica (UFPE), Especialista em Inovação e Negócio (UNM) e Bacharel em Processamento de Dados (UFAM). Foi Líder de Escritório de Projetos da FUCAPI, responsável por implantação de processo de gerenciamento de projetos baseado no PMBOK, assessoria e treinamento para gerentes, patrocinadores de projetos e alta Direção de empresa. |
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É PMP desde 2005
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Atua há 7 anos como professora na área de Computação e gerenciamento de projetos de cursos de graduação e pós-graduação
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Possui 9 anos de experiência na área de projetos de TI, tendo atuado como gerente de projetos de desenvolvimento de software, líder de manutenção de sistemas e analista de sistemas
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Rayfran Rocha, PMP
Rayfran é Mestre em Engenharia de Produção (UFAM). Especialista em Sistemas de Informação e Aplicações Web (FUCAPI). Especialista em Engenharia de Produção (UFAM). Tecnólogo em Processamento de Dados (Uninorte). Possui 11 anos de experiência na área de projetos de Tecnologia da Informação, tendo atuado como gerente de projetos de desenvolvimento de software, líder de manutenção de sistemas, analista e desenvolvedor. |
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É PMP desde 2005
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Professor do curso de MBA em Gerenciamento de Projetos
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Possui 05 anos de experiência em pesquisas científicas. Já publicou 13 artigos completos em congressos/simpósios nacionais e internacionais
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Criador e idealizador do Software GPSI – Gerenciador de Projetos de Sistemas de Informação
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Diogo Augusto da Silva Spina Administração de Empresas pela Universidade Norte do Parana Possui graduação em MBA em Gestão de Projetos pelo SENAI/PR. Atualmente é consultor em Gestão Empresarial, Projetos, Tecnologia, Marketing e Vendas – Opportuni Marketing e Varejo., professor da Faculdade Catuaí e consultor de negócios - Sebrae/PR. Consultor da APL de TI da Região Norte do Paraná. Tem experiência no desenvolvimento de empresas com enfase em Diagnóstico do Desempenho Comercial, Gestão na Área Educacional, Reestruturação de Empresas e Sistema de Padronização. |
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Hélcio Mello, PMP
Administrador de Empresas, vem atuando há 23 anos em projetos e atividades dos mais diversos níveis de complexidade, com participação na coordenação de importantes projetos de infra-estrutura. Trabalhou em diversas empresas, multinacionais e grandes corporações. Liderou diversos projetos turn key, sendo responsável pela implementação de metodologias de planejamento, gestão de negócios e administração de contratos. Participou de projetos envolvendo equipes multiculturais e multidisciplinares. É professor de Cursos de MBA em Gerência de Projetos em Universidades. |
Participou como um dos autores do livro: “Capacitação em
Gerência de Projetos – Guia de Trabalho” lançado no 2º
semestre de 2005, onde assina o Capítulo de
Gerenciamento de Custos.
Trabalhou junto a Petrobrás – Macaé, onde atuou como
Auditor em projeto de contrato de fornecimento, na
Bacia de Campos. É Especialista em Gerência de Projetos
e Gerência de Empreendimentos pela FGV e Prominp/
Petrobrás. Vem exercendo diversos cargos executivos em
importantes empresas do segmento de Oil & Gás.
Desenvolve projetos executivos na área de planejamento
corporativo, com destaque para integração e
implementação das diretrizes do Planejamento Estratégico
e do Planejamento das Unidades de Negócios, com foco em
fatores de desempenho, lucratividade, produtividade e governança corporativa.
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Seneval Bastos
Engenheiro mecânico,
graduado pela Universidade Federal da Bahia
Pós graduação em
Engenharia de Manutenção, Qualidade e Engenharia de Tubulaões Off-Shore pela PUC. Possui MBA em Gerência de
Projetos, como também, Gerência de Energia pela FGV/RJ
. Atualmente vem desenvolvendo projetos em parceria com
empresas privadas. Trabalhou em empresas de grande porte
como: ABB, Copene (Braskem), Ceman, Petroflex
desenvolvendo atividades gerenciais nas áreas de
projetos, fabricação e montagem em diversos segmentos
de: Refinarias, Petroquímica, Química, Mineração, Usina
de Açúcar e Álcool.
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Caio Vinícius
Engenheiro de Produção pela UFRJ
Vem
desenvolvendo importantes projetos na área industrial,
com ênfase em planejamento e gestão. Profissional com 10
anos de experiência em diversos projetos nacionais e
internacionais. Exerceu diversos cargos executivos em
importantes empresas nacionais e multinacionais. É
Especialista em Gerência de Projetos e Gerência de
Empreendimentos pela FGV/ Prominp / Petrobrás, também
possui MBA Executivo pela Coppead/ RJ. Tem realizado
atividades como Instrutor de Cursos Balanced Scorecard e iProcurement.
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José Roberto Schmitt, MSc
Mestre em Administração de Empresas, com MBA em
Gerenciamento de Projetos pela FGV. BA em Marketing.
Fundador da Rio Cristalino Gestão da Inovação
Empresarial Ltda.
Carreira desenvolvida em empresas como Grupo First, Teka,
Rudolph, HBSis, Karsten, Albany, Cetil e Pfaff.
Revisão de processos, reestruturação de áreas
administrativa, comercial e de marketing. Gerenciamento
de exportações e reestruturação de empresas no exterior.
Larga experiência na Gestão de Projetos.
Membro da Câmara de Comércio da FIESC e do Conselho de
Administração do Porto de Itajai.
Professor de Cursos de Pós Graduação em Negócios
Internacionais.
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Robert Schoenau
Tecnólogo em Indústria Têxtil
Administrador de Empresas pela PUC de Campinas/SP.
Pós Graduação em Gestão de Produção, Produto e Materiais
e em Gestão de Empresas.
Considerável experiência em implementação de Sistemas ERP e Normas ISO.
Experiência de 25 anos em piso de fábrica na Gestão de
Produção e Qualidade.
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Tom Mochal -
President TenStep, Inc.
B.S. in Computer Science
from Iowa State University, Ames, Iowa, USA.
TenStep, Inc., is a company focused on
methodology development, training and consulting.
President of The
TenStep Group, a network of TenStep offices
supporting the TenStep process in German, Spanish,
Dutch, Portuguese, Italian, Malay, Chinese, Croatian,
Polish and Romanian.
Mochal is an expert instructor and consultant on project
management, project management offices, development
lifecycle, portfolio management, application support,
people management and other related areas. Work
experience at Geac Computers, The Coca-Cola Company, Cap
Gemini Ernst and Young and Eastman Kodak.
Awarded 2005 Distinguished Contribution Award from
the Project Management Institute (PMI)
Author, Lessons in People Management, BookSurge,
2005
Author Lessons in Project Management,
Apress, Inc., 2003
Author of all TenStep, Inc. products
Published over 500 columns published on project
management, people management, organizational
process management and the development life-cycle
Member of the Atlanta, Georgia (USA) chapter of the
Project Management Institute (PMI)
Member of the American Management Association (AMA)
Member of the American Society for the Advancement
of Project Management (asapm®)
Project Management Professional (PMP
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Tim Peek, PMP -
Director - TenStep Academy
Bachelor of Science, Computer Science from the
University of South Carolina, Columbia, South Carolina,
USA
Peek is a seasoned project manager and director with
over 20 years experience on a variety of projects in
many industries. Although his experience is
predominantly in finance, he has successfully managed
projects of all sizes in insurance, human resources,
legal and telecommunications. Work experience includes
The Coca-Cola Company, Automobile Club of Southern
California, CheckFree Corporation, A.T. & T. Information
Systems and Emory University. An award winning public
speaker, he is able to integrate his project management
experience into the training venue with terrific results.
As Director of TenStep Academy, his focus is to continue
to bring innovative training products to the TenStep
global community for skills development and improvement.
Project Management
Professional (PMP®) certification
from the Project Management Institute
Member of the Atlanta,
Georgia (USA) chapter of the Project Management Institute (PMI)
Six Sigma – Green Belt
TenStep Project Manager (TSPM™)
certification from the TenStep Academy
Toastmasters – Advanced
Toastmasters – Gold
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Andrea Krasnoff, PMP -
Director - TenStep Consulting Services
Bachelor of Science,
Biomedical Engineering, Northwestern University,
Evanston, Illinois, USA
Krasnoff has more than 15 years in
project management, program management, and PMOs. She
has managed and delivered projects of various sizes,
including rescuing and successfully delivering troubled
projects for several clients. She has been responsible
for development groups and consistently
delivered business-related
systems to meet strategic business needs.
Her primary focus
has been in
advertising/media, sales order
management, trade promotion, and distribution business systems
primarily in the consumer products and publishing industries.
Krasnoff has leveraged her experience into training and
consulting in her areas of expertise. Work experience includes
Andersen Consulting, CAP Gemini, The Coca-Cola Company, and
Network Communications Inc.
Project Management
Professional (PMP®) certification
from the Project Management Institute
Member of the Atlanta,
Georgia (USA) chapter of the Project Management Institute (PMI)
TenStep Project Manager (TSPM™)
certification from the TenStep Academy
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Michélle Booysen, PMP - Director -
TenStep Strategic Delivery Office (SDO)
Based in Cape Town, Michélle
heads up a team of business professionals who provide
services as a Strategy Delivery Office to corporate and
medium to small businesses. Trained in economics and the law,
Booysen has applied her ability to make difficult or complex
matters easier to understand, distilling information into
who, what, when and how. She developed the unique VizPro/ProcessStep
process mapping methodology (http://www.tenstepsdo.com/) which was launched globally during 2007. Booysen is also an
NQF Assessor and Moderator.
Ph.D in Commerce
Project
Management Professional (PMP®) Certification from
Project Management Institute
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Dr. Ginger Levin -
Principal, TenStep OPM3 Pratice
Dr. Ginger Levin
has over two decades of information technology and project
portfolio management experience working with Fortune 500
firms and public sector organizations. Dr. Levin contributed
toward the development of the Project Management Institute’s
Organizational Project Management Maturity Model, and has
been certified by the Project Management Institute as an
OPM3 Assessor and Consultant.
Dr. Levin
has conducted project management maturity assessments for several
Fortune 500 companies, including development of project management
improvement programs. She is the co-author of: Project Portfolio
Management, Metrics for Project Management, Essential People Skills
for Project Managers, Achieving Project Management Success With
Virtual Teams; Advanced Project Management Office A
Comprehensive Look at Function and Implementation, People Skills for
Project Managers, and Business Development Capability
Maturity Model. Dr. Levin is also a Lecturer for the University
of Wisconsin-Platteville in its M.S. in Project Management program
and is its Project Management Program Specialist. Her specialty
areas include project management, business development, maturity
assessments, metrics, organizational change, knowledge management,
and the Project Management Office.
___________________________________________________________________________________________________________
Donna Olea -
Managing Director, TenStep Southern California
Bachelor of Arts in
Business Administration with minor in Finance from
National University, San Diego, California, 1996
Olea has led small to
large projects in the Banking, Finance, Insurance,
Automotive and Mortgage industries and has delivered
successful business applications for banks and mortgage
companies and dealer-facing web applications for
automotive companies, implemented business rules engines
and managed customer-facing websites. She is skilled at
building successful teams that are able to deliver
projects on schedule and within budget. She has twenty
years experience in Information Technology with over ten
of those as the project manager. Her hands-on
experience in managing complex projects and her
organizational and coaching skills will be of great
benefit to the TenStep
office.
Project Management
Professional (PMP®)Certification from Project Management
Institute
___________________________________________________________________________________________________________
Janie Pelletier -
Managing Director, TenStep Quebec, Canada
Bachelor in
Computer Science & Mathematics, Sherbrooke University,
Sherbrooke, Canada
Pelletier has more than 25 years in IT,
with 21 years in consulting and 14 years in the project
management world. She has executed many mandates as
project manager, project director, PMO director or
project management advisor. Most recently, her
primary focus has been in PMO startup, project
management & portfolio management implementation. She
has also participated in the startup of the PMO
Community of Practice with the PMI Montreal. Her work
experience includes many consulting firms, Canadian
banks, and insurance companies.
Project Management Professional (PMP®) certification from
the Project Management Institute
Member of the Montreal, Québec (Canada) chapter of the
Project Management Institute (PMI)
TenStep Project Manager (TSPM™)
certification from the TenStep Academy
___________________________________________________________________________________________________________
Jorge
Simão -
Managing Director, TenStep Portugal
Systems and Computer
Engineering, Technical University of Lisbon.
Simão has over 17 years experience in the IT field. In
1989 he started and managed his own application
development consulting company. Since 1994 he has
managed several software development and systems
integration projects for Public Administration and
Finance clients, providingconsulting with companies such
as ICL and Microsoft. Some positions he has held are
Project Manager for Microsoft Consulting Services and
Managing Director and partner for an IT consulting
company. He has expertise in project management and
software development methodologies. Since 2006 he has
partnered with TenStep, Inc., running TenStep Portugal
as Managing Director. He speaks Portuguese, English and
basic French.
Project
Management Professional (PMP®) certification from the
Project Management Institute.
Microsoft
Certified Systems Engineer.
___________________________________________________________________________________________________________
Jorge Valdés Garciatorres,
Managing Director -
TenStep
Latinoamérica
Bachelor Degree in
Business Administration for Universidad del Valle de
México
Valdés has more than 24
years of experience in Project Management, working
mainly in the fields of IT Operations, Infrastructure &
Communication Services, He also has solid experience in
performance measurement, strategic planning, PMO design,
deployment and operation, project portfolio management,
process design and deployment, and business process
modeling and reengineering.
He joined the TenStep business network in 2001.
Since then, he has been the Managing Director of TenStep
Certified as
Project Management Professional (PMP®) by the Project
Management Institute (PMI)
Certified ITIL foundations
Active member of PMI and
member of the board of Chapter México as Vice-President of
Certification and Professional Development
Active Member of Toast Master
International where he is the VP of Public Relations at BIAM
Club
___________________________________________________________________________________________________________
Alejandro Martinez Villamil,
Customer Relations Manager - TenStep
Latinoamérica
Bachelor in Graphical Design; UNAM, México D.F.
Martínez was one of the founding members of the Escuela
Nacional de Artes Plasticas’ (ENAP) Data center. His
focus is in the Application Development area, where he
has been in charge of several areas and conducted a
number of projects. From 1995 to 2000, he was an
underdirector in charge of IT as part of a team that
launched one of the largest pension corporations. From
2000 to 2005, he was in charge of a major insurance
application's development for one of the largest
insurance companies in the Mexican Market. In 2005, he
partnered with Tenstep Latinoamerica, where he is the
Director of consulting and training practices.
___________________________________________________________________________________________________________
Julio Fuster,
Managing Director - TenStep Spain
B.Sc. in
Ind. Chemistry, Madrid, M.Sc. in Management Science, EOI
Business School, Madrid and a M.B.A. in Finance, Wharton
Business School, USA.
Fuster focuses on strategy
and innovation, and the project management of small and
medium enterprise development (SME) international
projects. He is also an expert in project evaluation,
financing and management for international development
institutions. He is a senior instructor in project cycle
management, development and project finance. Fuster is
is a Director of the Spanish Chapter of the Project
Management Institute (PMI), and member of its
International Development Special Interest Group.
Bilingual English-Spanish, he speaks fluent French and
Italian plus has a working knowledge of German,
Portuguese, Russian and other central European languages..
Formerly consultant with Booz-Allen & Hamilton, manager
with Price Waterhouse and principal with AT Kearney.
Certified as Project
Management Professional (PMP®) by the Project
Management Institute (PMI)
___________________________________________________________________________________________________________
Vito Madaio,
Managing Director - TenStep Italy
Madaio spent about twenty
years as an IBM System Engineer and Project Manager,
then was the Information System Director (ISM) of
Skandia Insurance Group in Italy and a Senior Consultant
and Service Manager for Cap Gemini Ernst & Young. Since
2003 he has been partnered with TenStep, Inc., managing
the TenStep Italian Branch Office.
Madaio, as an IBM System
Engineer, led big consultancies on projects dealing with
renewing, updating, transferring and merging of data
centers in the Italian finance area. He worked on:
a) marketing support for new technologies as an IBM
Large System Architect, with training on emerging
architectures in USA and UK;
b) managing, negotiating and implementing whole
Insurance Information Systems, first as an IBM Project
Manager, and then as the ISM of two Skandia Insurance
Companies;
c) defining Contingency
Plans for Y2K; in assessing and conducting Euro Projects
on Banking and Insurance Clients, as Cap Gemini Senior
Project Manager;
d) planning, staffing and
managing the IT Operations for Italian Parliament, as
the Service Manager responsible for 8 processes and a
team of 40 people owned by two companies in partnership.
Madaio's native
language is Italian, and he speaks fluent English, and
French at a good level.
Diplomas in Accounting Management,
Salerno
IBM System Engineer
for Large Systems Architectures
Certified
as Security Auditor
BS7799 by the British Standard Institute (BSI)
Certified as Project Management
Professional (PMP®) by the Project Management
Institute (PMI)
Member
of PMI Rome Chapter
___________________________________________________________________________________________________________
Beat Dietziker,
Managing Director - TenStep Central
Europe GmbH
Dietziker has over 25 years experience in managing IT
projects. Before he established TenStep GmbH, he spent
15 years as a co-partner and CEO of the Swiss branch of
a big German software company, SoftM. He has worked for
both international and local companies, escpecially in
ERP Software integration. He speaks German, English and
basic French.
Dipl.
Betriebsoekonom KSZ, Zurich, Switzerland
Member of "PM
Switzerland Association"
___________________________________________________________________________________________________________
Vassilis Georgopoulos,
Managing Director - TenStep Greece
Vassilis has worked for
numerous companies in Greece and abroad as an engineer
and high ranking manager. Some of the positions he has
held in the past are Factory Manager for Unilever Hellas,
Project Engineer for Northern Greece Asbestos Plant, and
Reliability Engineer for Pirelli Hellas. He has
participated in numerous projects within Greece,
cooperating with companies such as Kilborn, Heckler und
Koch, Harris, Costain etc.
Today Vassilis is an
active consultant in the fields of reengineering and
project management.
Mechanical
Engineer B.Sc., M.Sc.
Graduate and
post-graduate studies at Leeds University U.K
___________________________________________________________________________________________________________
Sebastian Cazacu,
Managing Director - TenStep Romania
B.Sc in Electronics - Telecommunications, “Politehnica”
University of Bucharest, specialization in Software
Engineering
Cazacu has worked mostly in the ICT industry, managing
software development and system integration projects.
His areas of professional expertise include Project
Management, business process management and Enterprise
Project Management systems. Previous work experience
includes Info World, UTI Systems, Genesys Software.
Since 2003 he has partnered with TenStep, Inc., running
the Romanian and Moldavian Branch Office as Managing
Director. He speaks Romanian and English, with working
knowledge of Italian.
Project Management
Professional (PMP®) by Project Management Institute
(PMI)
Member of PMI Romania Chapter
Member of “PM Romania”
Association
Microsoft Certified
Professional
___________________________________________________________________________________________________________
Dierik Rotsaert,
Managing Director - TenStep Benelux
Graduate in Business
Management, COOVI, Brussels.
Rotsaert led International projects
as consultant, senior consultant and project leader
throughout the world from Canada to South Africa with
focus on productivity and quality improvements.
D.
Rotsaert has gained experience in a broad range of
environments (from funeral parlours to Gold Mines). As a
project leader he has realised some major breakthrough
results in different environments. Nowadays he leads
projects within Europe. He speaks fluent Dutch, French,
English and has a working knowledge of German.
Productivity Specialist, Association of productivity
specialist, Florida
Business Process Reengineering by M. Hammer,
Brussels
Enrolled in the Coach Certification Program through
Coach University
Senior EQA Assessor
CAF assessor
___________________________________________________________________________________________________________
Rodolfo Casabonne, Managing
Director - TenStep France SARL
Master of
Political Science, Berlin, Germany and a Master of
Business Administration, Reutlingen, Germany.
Casabonne is based at the French-German-Swiss border and
focuses on training and consulting services for project
management methodology and Project Management Office
around the world.
He works in English, French, German, Spanish and
Portuguese. He has trained project managers, managers
and senior executives from
around the world.
Besides Project Management, he has a solid background in
General Management, Sales, Finance and Controlling.
Lecturer of Project
Management at the MBA Programs of the Universities
of Reutlingen and Furtwangen, Germany
___________________________________________________________________________________________________________
Hervé Rivalan, Managing
Director - TenStep OPM Consulting France
Rivalan, a certified TenStep Project
Manager, began his career in 1988 as COGNOS scientist
focused on new programming languages. He then turned to
the problems of information systems and project
management while working for IBSI Cap Gemini, IBM Global
Services and most recently with Deloitte & Touche.
He practices management by objectives in the frame of
large projects sponsored by his customers especially in
the field of IT for insurance companies.
___________________________________________________________________________________________________________
Janos Barocsi,
Managing Director - TenStep Hungary
Graduate of
Electrical Engineering at Kando Kalman College, Budapest
Hungary and a MBA in Business Administration from the
College of Foreign Trade.
Barocsi has seven years experience in managing
multi-language translation projects. He has started and
managed his own translation and trading company since
1998. He has nine years experience as product engineer
and trainer in a multicultural environment in Tokyo,
Japan where he worked for Nikkiso-Sundstrand Co., Ltd.
an American-Japanese joint venture company.
Before
this Barocsi worked 6 years as designer at a train
manufacturer and 2 years as sales manager. He speaks
English, Hungarian and basic Japanese.
Quality management
Zrínyi Miklós Defense University,
Budapest
Microsoft Certified
Professional Tokyo
__________________________________________________________________________________________________________
Lajos Nagy,
Senior
Consultant - TenStep Hungary
Master of Arts, Adult Educator and
Librarian
Lajos
Kossuth University of Arts, Debrecen, Hungary.
Nagy has organized and
managed exhibitions, multimedia programs, large cultural
and educational events, county and country wide
conferences and cultural and construction projects. Nagy
operates a local cable TV advertising channel, and was a
business owner offering business and advertising
consulting. Prior experience includes work as a manager
and director at a county cultural center.
Excellent adult
educator award
State award for cultural activities
___________________________________________________________________________________________________________
Ruth Goldberg,
Managing Director - TenStep
Israel
BSC in Mathematics & Statistics,
Hebrew University of Jerusalem.
Goldberg has over 20 years of management experience in
the IT and software industry, leading large and complex
software application developments. Her experience
includes project management positions at Amdocs in the
Telecom Customer Care and Billing department, and Social
Security IT Division manager in the Israeli government.
Since 2005, Goldberg has been a
co-partner and General Manager of Metar, a company which
delivers innovative eLearning solutions, project
management tools and consulting services. Metar,
a TenStep reseller for the past few years, partnered
with TenStep, Inc. in 2007, and since then Goldberg has
been managing the TenStep Israel office. She speaks
fluent English, Hebrew, Dutch and French.
MBA in Management Information
Systems, Hebrew University of Jerusalem
Senior Manager Certification
Program , Amdocs Business School
Trainer - MIS department of
the Hebrew University of Jerusalem
___________________________________________________________________________________________________________
Tomasz Andreasik,
Managing
Director - TenStep Poland
Andreasik has worked for numerous
companies in Poland and abroad as an middle or high
level manager. Some of the positions he has held in the
past are Marketing Manager for Lediberg Ltd, Translation
Engineer for Magit/Corel Poland, Sales Manager for
Bortslap/Fabory Poland. He has participated in numerous
projects within Poland, cooperating with companies such
as Dialog Telekom, Siemens, Inter Cars, etc.
B.Sc in Informatics –
Technical University of Wrocław
Member of Project
Management Poland Association – member of IPMA
Trainer of Project
Management, Process Modeling and Soft Skills
___________________________________________________________________________________________________________
Piotr Filipiuk,
Managing
Director - TenStep Western Poland
Filipiuk
is an expert in project management. Through managing
large telecommunication and industrial companies, he
acquired unique and wide professional experience in
conducting projects not only in the business environment,
but also in public administration and government. He
specializes in high-risk projects and risk management in
general. Joining professional interest and passion for
philosophy, he particularly appreciates epistemological
and ethical aspects of project management.
Masters in Philosophy
from University of Wrocław, Poland
Post-Diploma Degree in
Application of Information Technology from University of Zielona
Góra, Poland
Post-Diploma Degree in
Service Marketing from Academy of Economics in Wrocław, Poland
Post-Diploma Degree in
Social Communication from University of Warsaw, Poland
___________________________________________________________________________________________________________
Chris Bragg,
Managing Director,
TenStep Arabian Gulf Countries
B. Sc. in
Zoology, Statistics from University of Cape Town, South
Africa, 1974
Diploma in
Datametrics (with distinction) in Operations Research,
Computer Science, from University of South Africa, 1981
Bragg has 30 years of
business and project management experience, covering all
aspects of IT as well as insurance, education,
development, mining and consulting. He has extensive
experience as an instructor in project management and
technical fields, has lectured in Technology Management
at the Arabian Gulf University, and has been an invited
speaker at several regional conferences. He has been
based in the Middle East for the last 12 years.
He is
a past Regional General Manager for one of the biggest
international software companies, and has substantial
experience in change and performance management,
outsourcing services, training, data analysis and
design, and consulting services.
___________________________________________________________________________________________________________
Mohammed Al-Arabi,
Managing Director, TenStep Middle East and North Africa
B.S.
in Systems and Computer Engineering, 1985
Al-Arabi is an
expert instructor and consultant on project management,
project management offices, project management
methodologies, Project Management Information System (PMIS),
and other related areas. He has work experience in Data
Networking and Telecom fields, with 20+ years experience
in the IT field. Al-Arabi has been involved heavily in
project management area since 1995. Since 2004 he has
been running Nexus SAE - a consultancy and training
company, based in Cairo, Egypt.
Since 2006
he has partnered with TenStep, Inc., running
the TenStep MENA office
as Managing Director.
He speaks Arabic and English.
Member of the
association for the advancement of cost engineering (AACE
International)
Member of Special
Interest Group (SIG) in Project Management Office (PMO)
Token of
appreciation in recognition of outstanding contribution - PMI-AGC,
2005-2006
Translator of a
Project Management Handbook to Arabic language, 2006
Author,
Successful Management for Projects, 2005 – Arabic book, Obeikan
bookstore
Certified Six
Sigma Black Belt, 2004
Certified in
Scheduling using Microsoft Project, 2004
Certified Quality
Improvement Associate (CQIA), 2004
IT Project+
Certified professional, 2003
Certified IT
Infrastructure Library (ITIL) foundation, 2002
Project
Management Professional (PMP®) certification from PMI, 2001
___________________________________________________________________________________________________________
Alexander Apostolov,
Managing
Director, TenStep
Bulgaria
M.Sc.
in Economics
Apostolov has 14
years of experience in project management. He has been
responsible for a large number of projects financed by
the European Union and other international organizations.
Since 2004 he has been running Projecta Ltd. - a project
management consultancy and training company, based in
Sofia, Bulgaria.
Since 2006
he has partnered with TenStep, Inc., running
TenStep Bulgaria
as Managing Director. He speaks
Bulgarian
and English, and is
conversant in Russian.
Author of two
books and six training courses in project management
Project Management Professional (PMP®)
certification from the Project
Management Institute (PMI)
Project
Management for Information Systems certification from the British
Computer Society
Founder and
President of the Bulgarian Project Management Association
Member of the
Council of the International Project Management Association (IPMA)
First IPMA
Assessor
___________________________________________________________________________________________________________
Yuri Plakhov,
Managing
Director, TenStep Ukraine
Kharkov
Military University, PhD, specialization: armament and
weapon systems
Plakhov has more than
30 year experience in people management and project
management. He has been responsible for many
military R&D projects. He took part in Armament
Development Program for Ukrainian Military Forces
after Ukraine become independent. Yuri is
experienced in all aspects of organization
development, business process engineering, IT and
project management. He specializes in management
consulting and training, as well as practical
project management.
Captain the 1st rank retired
Member of Kiev PMI chapter
Engineer in Radio electronics, Naval Collage
of Radio electronics, St. Petersburg, Russia
Higher educated staff officer, Naval Academy, St.
Petersburg, Russia
___________________________________________________________________________________________________________
Alina Alekseeva, Managing
Director, TenStep Moscow
Far Eastern State Technical University, Vladivostok,
Pacific Institute of policy & law, Faculty of public
& municipal management. Specialization – Manager of
Public & Municipal service
Alekseeva has
more than 8 years experience in people management
and project management. She has seven years
experience as the head of a project management
office. She has been responsible for many projects
of startup project management offices in trade and
manufacturing, banking, non-profit, and education.
She took part in the
historical and cultural project
“Restore of Arc of triumph” in Vladivostok.
She also has experience in training & development,
PMO design, process design and deployment, business
process modeling and reengineering.
___________________________________________________________________________________________________________
Raja Noor Ainin,
Managing
Director, TenStep Malaysia
Bachelor of Arts (Economics), 2nd Upper
Honours, University of Malaya
Masters in Business Administration,Cornell
University, Ithaca, New York, United States of America
Raja Noor Ainin's career
experiences prior to setting up TenStep Malaysia are
largely in IT, starting as a Systems Analyst, going on
to Senior Analyst, Head of Database, Systems Development
Manager, Senior Manager of IT and General Manager of IT
in companies of various industries such as Malaysia
Airlines, Bank Bumiputra Malaysia Berhad, Bank Industri,
IndahWater Konsortium and MIMOS Berhad.
She joined MIMOS Berhad, a Government-funded
organization focusing on Research and Development in IT, in May 1997 as
the General Manager of Information Systems Management, moving on to the
positions of Director of Product Development in 2001 and Vice President
of Product Development in 2002. With the restructuring of MIMOS into an
R&D organisation in 2003 she was made responsible for the technology
focus area of Pervasive Computing.
She led the Pervasive Computing team of more than
50 researchers to deliver game-changing national projects such as Titian
Digital, AgriBazaar, Open Source, MyGfL and BM Machine Language
Translation and Text-to-Speech. She was responsible for research areas
such as e-Learning Technology, Language Engineering, Web Services and
Open Source Software.
She was the Acting Chief Executive Officer of
MIMOS Berhad before she retired in July 2006. Currently, she is a
Director of RAZA Sendirian Berhad, a Malaysian company which started
operations in 1974 and has been involved in Pharmaceuticals and trading
activities.
___________________________________________________________________________________________________________
Andre Nortier,
Managing Director, TenStep Southern Africa
Nortier has
more than 20 years experience as a project manager
and business development consultant. He successfully
consulted for various international companies as a
project management specialist with expertise in
directing highly complex projects that build and
optimize organisational processes and measurement
systems as well as IT infrastructure and enterprise
business solutions. His hands-on experience in
managing complex projects and his exceptional
ability to facilitate training classes, made him
well known and respected by his students and client
companies all over Sub-Sahara Africa.
He firmly
believes that the future and successful development
of Africa will be in the hands of its own project
managers, who understand their unique challenges and
who demonstrates the ability to manage according to
world-class best project management practicees and
processes as found in the TenStep Methodology.
TenStep SA
provides services in the English language to its clients
in Botswana, Ghana, Kenya, Lesotho, Malawi, Mozambique,
Namibia, Nigeria, Rwanda, South Africa, Swaziland,
Tanzania, Uganda, Zambia, Zimbabwe and Zanzibar.
BA.Ed. (Tech) Nelson
Mandela University, Port Elizabeth, South Africa, 1984
SABEF Business
Excellence Assessor, SA Quality Institute, 1997
Member and Registered
Training Provider of PMISA
___________________________________________________________________________________________________________
Glen has over 15
years experience in developing and managing
information technology. He formalized his career in
Project Management while working for IBM Canada.
Prior to IBM, Glen worked as a Manager in a company
that developed software solutions for fortune 500
companies such as Liberty Mutual, Hallmark, Apple,
and Boeing. After leaving IBM, Glen established
himself as consultant managing projects and
developing project teams.
Glen has successfully
managed software development and information
technology projects in a wide variety of industries
such as Banking, Insurance, Utilities, Oil and Gas,
Travel, Telecommunications, and Publishing.
Project Management Professional (PMP®)
certification from the Project Management Institute.
Information Systems Professional (ISP®)
certification from the Canadian Information Processing Society
Certified Computing Professional (CCP®)
certification from the Institute for the Certification of Computing
Professionals
Microsoft
Certified Systems Engineer (MCSE®)
___________________________________________________________________________________________________________
Ray Fragapane, PMP, PMOC,
Ray is an
experienced project manager, consultant and
instructor on project management, PMO, software
development methodologies, portfolio management and
people management. His work experience extends over
30 years. He worked for NCR in Europe, USA and
Canada and several consulting firms in Toronto,
Canada: MGV Consulting, DMR Consulting and
Performance Advantage.
He was founder and
president of a software development company for 6
years. He also has extensive knowledge in Retail and
EFT/Payment systems and specializes in transforming
businesses through the adoption of Project
Management principles, methodologies and technology.
Born in Belgium
from Italian parents, Ray immigrated to Canada in
1980 and became a Canadian citizen. He is familiar
with both French and Italian cultures and speaks
fluently English, French and Italian.
Project Management Professional (PMP®)
1999 certification from the Project Management Institute.
Awarded 1998 Outstanding Contribution Award from PMI, Southern
Ontario Chapter.
Member of the Microsoft Project Association (MPA).
Part-Time professor at Humber Institute of Technology and Advanced
Learning in Toronto since 2000 in the Project Management
Post-Graduate and Continuing Education Programs.
Member of the Project Management Advisory Board at Humber Institute.
Course developer for Project Planning and Scheduling using computer
tools, PMO and PPM, Project Integration, Monitoring and Control, and
eLearning.
Diploma in Computer Science from Aumoniers Du
Travail, Charleroi, Belgium.
___________________________________________________________________________________________________________
Kermicieva- Panovska has more than 9
years experience in working on International
Development Projects as a local consultant and
trainer for different projects like GTZ, InWEnt, and
European Agency for Reconstruction. She was a
project manager in a German Training & Consulting
company in Macedonia and worked with many corporate
clients. During the past 10 years she has
participated in many Train the Trainer Programs.
In 2004 she
started the Training Center CS Global in Skopje, a private language and
management center in Macedonia. She is working as an Organizational and
Process Consultant and is an Authorized Consultant in the Agency for
Entrepreneurial Support in Macedonia's voucher system project. She
speaks German, English, Serbian and basic Spanish.
Master of Political Science and Languages,
Regensburg, Germany
Member of MCA 2000 (Macedonian Consulting Association)
Steering Committee member of MTN (Macedonian
Trainers Network)
Steering Committee member of HRDF Human
Recourses Development Fund
___________________________________________________________________________________________________________
Van Trong Nam, Managing Director, TenStep
Vietnam
Van Trong Nam started his
career as a software engineer in an outsourcing
company from Switzerland and moved up to Software
Development Manager in another Vienamese
IT company. He then expanded his career as an
instructor and a
tutor for several classes in IT and IT
management. He was also a governmental specialist
who was responsible for planning the IT training and
IT human resource development for Ho Chi Minh city,
the largest and most well-known city of Vietnam. Nam
has developed a number of relationships within IT
industry, education and government sector.
He has a deep understanding of IT and posseses
strong people-skills.
He speaks
Vietnamese, English and basic French.
Bachelor of Science in Information
Technology, University of Natural Sciences, Vietnam
___________________________________________________________________________________________________________
Petr
Palan, Managing Director, TenStep
Palan has extensive experience on international
project and program management assignments. He has
worked in a multinational environment covering most
of the European countries including Czech Republic,
Hungary, Bulgaria, Slovakia, Romania, Poland, Russia
and Spain. Palan previously worked for PwC
Management Consulting, LogicaCMG, E.ON IS and Energy
Concept CZ. His industry experience fully covers telco, utility
and retail sectors. Palan has started numerous
companies focused on IT systems implementations,
and specific IT tools for project and product cost
monitoring. Palan speaks Czech, English, Slovak and
basic Spanish and Russian.
Bc.
In Statistics and Corporate Finance
MA in
Corporate Finance from the Prague School of Economics
Member of First Tuesday Business network
ITIL, SOX and SOA deployment specialist
___________________________________________________________________________________________________________
Hari Pisati, Managing Director, TenStep
Pisati has
over 15 years of Project Management consulting
experience across a wide variety of industries such
as e-business, system integration, manufacturing,
health care, financial and insurance) and solutions.
He is a seasoned program / project manager with
extensive knowledge of project lifecycle
implementation, PM methodology development, and PMO
setup/implementation.
Masters in Business
Administration (MBA) from University of Cincinnati, USA
Masters Certificate in Project
Management, George Washington University, USA
Masters in Mechanical
Engineering (MS), University of South Florida, USA
Bachelors in Mechanical
Engineering (BS), Osmania University, India
Project Management Professional (PMP®)
certification from the Project Management Institute
Certified
as Master Black Belt in Six Sigma, Harrington Institute, USA
Member of the Southwest Ohio
(USA) chapter of the Project Management Institute (PMI)
Member of Institute of
Management Consultants, USA
Member of PMI’s Portfolio
Management review committee
___________________________________________________________________________________________________________
Syed Aafaq Hussain, Managing Director, TenStep
Quahance, Banalore,
Hussain has over 18 years of training, consulting
and implementation experience across a wide variety
of industries such as ERP, SFA, CRM, BPO, Banking,
Knowledge Management, eLearning, and Performance
Support. He has handled clients globally in training
desing, development and delivery, onsite
implementation and consulting. He has extensive
experience in knowledege management and eLearning
solutions to global Fortune 500 companies.
Bachelors in Electronics and Communication Engineering (E&CE),
Gulbarga University, India
Certified SAP R/3– Sales and
Distribution Consultant
___________________________________________________________________________________________________________
Sameer Siddhanti, Director, TenStep
Quahance, Banalore,
Siddhanti has over a decade of IT experience. He has
worked as a part of BPM group and is conversant with
Six Sigma methodologies. A successful software
project development manager with experience in all
aspects of iterative product development from cradle
to grave, he has provided knowledge management
solutions to various companies globally.
Master of Science (in Electronics) from
Karnataka University, India
Project
Management Professional (PMP®) certification from the Project Management Institute
QAI certified
Software Project Manager
Six Sigma
Green Belt certification from 6sigmastudy
___________________________________________________________________________________________________________
Menno
Valkenburg, Managing Director, TenStep
Suriname
Valkenburg has
over 15 years of Project Management, ICT and
business consultancy experience across a wide
variety of industries (chemicals, energy, medical,
public sector), countries (Netherlands, USA, Belgium
UK, Germany, France, Suriname) and cultures. He has
successfully completed projects for several large
companies in both the private and public sectors.
His clients include ICI, KPMG Consulting, NUON, Atos
Origin and BSN Medical in Europe; KPMG LLP, Siemens,
Panasonic and Rutgers University in the United
States of America; and the Ministry of Education,
Energy company EBS and CKC Surmac in Suriname.
Masters in Computer Science from Erasmus
University Rotterdam, The Netherlands
Member of Suriname Business
Association
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Griffiths started
his career with Australia’s major sugar refiner –
Colonial Sugar Refining Co. – training as a
mechanical engineer (in heavy sugar crushing and
refining). Equipped with the logic of that
profession, he soon moved out into sales and
marketing, with subsequent progression into senior
management roles in the corporate world, working for
internationally recognized leaders in their field,
such as Dynapac, Coates Hire Service and the Tractor
& Equipment Division of Ford Motor Co. His
management style has always been one of support for
all staff members, training and mentoring them in
their delegated areas of responsibility.
He later moved
into management consultancy, specializing in
resurrecting fallen companies, ranging from a
psychiatrist’s practice to a brick manufacturer,
from several major equipment hire companies to a
nationally accredited training college to mining
companies and more. At the same time, he took over
the distribution of management training material (in
multi-media form) from the BBC - British
Broadcasting Corporation - and Harvard Business
School.
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Ledesma
has over 20 years of project management experience
in the construction industry, leading complex
projects for private sector clients by providing
project management services as client representative.
In 1995 he started and has managed Ledific S.A., his
own project management consulting company with
clients building: schools, universities, hotels,
multiplex, shopping centers, apartment buildings,
museums, an aquarium, a concert hall, a land
development and country club projects.
He has
experience as instructor in project management since
2000 for the M.Sc. in Construction management at
Universidad San Francisco de Quito, trainer in PM
for companies like General Motors Omnibus B.B.,
Siemens Ecuador, and speaker at local project
management conferences.
Project
Management Professional (PMP®) certification from the
Project Management Institute
Active PMI
member and Community Formation Liaison with PMI for the
formation of PMI Capítulo Ecuador
M.Sc. in Construction Project Management at University of Reading,
United Kingdom
Bachelor Degree
in Civil Engineering at Louisiana State University
South American
Champion 100 meter butterfly, 1978 - 1980 - 1982
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Pradilla was the Ledific S.A. PMO implementation
leader, responsible for process definition and
implementation. She has three years experience as
an independent management consultant in the public
and private sector. She also has experience in
project management in IT projects including
e-learning, web solutions and content definition for
clients in government, banking, non-profit,
education and energy.
Project Management Professional (PMP®) certification from
the Project Management Institute
Active PMI member and Steering team
Member with PMI for the formation of PMI Capítulo Ecuador
B.Sc. Commercial Engineering at
Universidad de las Américas
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González has more than 25 years of experience in IT
Management as well as in management positions in
leading corporations. He was in charge of PMO
Definition and Implementation in Ripley, one of the
leading corporations in retail industry in South
America. As the result of this project, he has been
awarded as CA CLARITY VIP AWARD 2007.
González
has been in charge of big projects in bank, retail,
marketing, and agro industry corporations and has
served as the CIO at Comercial Maipo, Osorno y La
Unión Bank, and COMICROM.
Civil Industrial Electrical Engineer, Pontificia
Universidad Católica de Chile
Post-Title in Business Administration, Pontificia Universidad
Católica de Chile
Project Management
Professional (PMP®) certification from the Project Management
Institute
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Maher has extensive experience of the Irish ICT
industry, gained over a period of more than 20
years. During that time, he has held several
Senior Management positions with a number of
industry-leading IT services companies, working
extensively in Irish industry and commerce as
well as establishing lasting business
relationships at executive level with many
blue-chip private and public-service
organizations.
Computer Science graduate of Trinity
College, Dublin
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Stalbek Konushaliev
Konushaliev
has more than 20 years experience in business
and consulting. He has worked for numerous
companies in Kyrgyzstan, Kazakhstan and abroad
as an engineer and high ranking manager. The
positions he has held in the past include
Consultant of Trade Counselor of the Austrian
Embassy in Kyrgyzstan, leader of the law group
of Joint TACIC Europe government and Chamber of
Commerce Kyrgyzstan project in Kyrgyzstan, and
project director, commercial director and
executive director for numerous enterprises. He
specializes in management consulting, new
business development and practical project
management.
Bc. in Law - Kyrgyz Government National
University
M.Sc. in Electrical Engineering - Frunze
Polytechnic Institute
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In his corporate
career Laiche has worked as director of
logistics in the construction industry. He was
the project manager in charge of moving the
company from a pure functional to a matrix
organization to facilitate project management.
An entrepreneur
since 2005, he focuses on consulting and
training in organizational development,
strategic diagnostics and the adoption of
project management, including software tools.
Master of Business
Administration, ISGP Business School
State Certified
Consultant in strategic diagnostics
Mechanical energy
engineer
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Jean Chevrier
Chevrier has over 35 years experience in
logistics and more specifically, in the area of
procurement and project management. In his
corporate career Chevrier has worked as
logistics and purchasing manager in large,
midsize and small companies. He works as
management consultant, transition manager,
trainer and coach in the fields of project
management, procurement and logistics. As a
trainer he works with the Compagnie des
Dirigeants et Acheteurs de France (Organisme de
formation pour Adultes), Demos and Cesi. He
specializes in helping engineers to prepare
their mastership in Supply Chain Management.
Master in Management and Strategic
Management ICG Dijon, France
Master of Logistics Management Systems EMS
Strasbourg, France
Graduate Management Buy Université de Haute
Alsace, France
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certification from the Project Management Institute.

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Katarina Franzén Byttner , Managing Director, TenStep SwedenByttner has more than 20 years experience from industries including renewable energy, steel, explosives and armaments. Over the years she has worked in both managerial and engineering positions including R&D, quality and project management. She has been in charge of several technical, production and quality related industry projects. She has worked with companies including Bofors, Morphic Impact and Outokumpu Stainless. Byttner speaks fluent Swedish and English as well as basic German and French. Like most Swedish speakers she also has a working knowledge of Norwegian and Danish. |
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M.Sc in Metallurgical Engineering, Royal Institute of Technology, Stockholm
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MBA, Warwick University, United Kingdom
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Diploma in Quality Management, Karlstad University Sweden
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Project Management training
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